Canon Medical Systems USA

Performance Learning

By Sharon Yoon, Senior Director Training and Education - Toshiba America Medical Systems | February 25, 2015

Healthcare delivery has received considerable attention in the political arena over the last two years with the implementation of the Affordable Care Act (ACA). Today, the influx of the newly insured is leading to projections of increased spending and revenue, but in an environment where healthcare providers are going to be held more accountable for the quality of care provided. Thus, healthcare providers must not only keep up with the innovations in healthcare practice, science and technology; they must run high quality operations efficiently and effectively. Navigating through all these changes is difficult, but also represents an opportunity for those providers who can successfully adapt to this changing environment.

To seize this opportunity, healthcare providers are telling Toshiba that an effective education & training program, implemented throughout their organizations is an essential element of bringing about change and innovation. However, education & training can be a costly undertaking, difficult to schedule, and difficult to do effectively while keeping daily operations running. In particular, the effective use of medical imaging equipment requires education of a wide variety of people including imaging technologists, radiologists, biomedical engineers, and more. Traditionally, most of this training has been in a classroom and onsite at the facility.

Customized Education Programs

Toshiba views education as a daily, long-term commitment and has developed customized programs to help customers get the most out of their technology investment.

Fundamentals of Performance Learning include innovative approaches to education, 24/7 accessibility to core training, and a wealth of reference materials and tools. In response, Toshiba’s team of educational experts have designed innovative education & training programs, tailoring it to the evolving needs of healthcare providers. Toshiba’s unique approach to education is called Performance Learning. It is the education foundation of the newly launched Toshiba Learning Center portal which provides customizable learning tracks using classroom courses, online courses, and an extensive library of reference materials.

The goal is to give healthcare professionals the tools to be successful in the changing business and practice of healthcare.

Blended Learning and Flipped Classroom

Toshiba understands the importance of hands on classroom training for medical imaging equipment but realizes that a trainer/lecture dynamic is not the only approach. Performance Learning introduces innovative solutions to these problems by integrating two progressive education concepts; Blended Learning and Flipped Classroom.

Blended Learning is the concept where some teaching is done by an instructor and some teaching is done through digital learning systems. 

Flipped Classroom takes the traditional classroom dynamic and reverses it. Traditionally, the instructor introduces new material in the classroom and assigns homework and quizzes, allowing students to gain a better understanding of the material. In a flipped classroom, the dynamic is reversed. The student learns new concepts through the digital learning system so that they can review the initial material at a self-paced rate. The instructor time is then used to review the new topics with students and focus their attention on concepts the student finds challenging.

24/7 Education

Toshiba designed Performance Learning to integrate the concepts of Blended Learning and the Flipped Classroom to give medical professionals comprehensive courses that can be taken at their own pace while allowing them the flexibility to fit required education into their busy schedules. In addition, the on-line material is optimized for presentation on tablets which makes it easier for students to work on their training wherever and whenever they want.

Performance Learning also seeks to optimize the digital course structure. Toshiba is transitioning its digital course structure to much smaller lessons (5-10 minutes) instead of the traditional 30-60 minute courses. Feedback is provided on each lesson, helping students to fully understand a topic before moving on to the next topic.

A “knowledge map” curriculum structure is used to make it easy for the student to select a learning goal and then to follow the individual lessons to reach that goal. This phased training approach takes education and training to an entirely new level, which is much more tailored to the needs of the individual students and ultimately to the needs of the entire healthcare institution.


A Library of Resources On Demand

Many of the courses offered at Toshiba Learning Center provide Continuing Education credits which allow medical imaging professionals to maintain their certifications.  The Performance Learning program also integrates an impressive and extensive library of reference materials anchored by Medlantis.  Access to Medlantis provides students with a program designed by doctors for doctors.

Medlantis includes hundreds of lectures, as well as Thieme eRadiology content: 45,000 pages of textbook and journal information, and 93,000 downloadable images. Also, students can self-test with Thieme RadCases: 2,350 interactive case studies allowing them to hone diagnostic skills in many subspecialties.

The Road to Improved Healthcare

Healthcare providers are struggling to keep up with the pace of innovation, adhering to government mandates, and improving healthcare. Toshiba seeks to partner with healthcare providers to help them navigate new requirements and train on the latest technology through customizable programs available through Performance Learning. Toshiba’s mission is that Performance Learning will lead the way toward improved healthcare through education.